Bitpanda offers 24/7 customer support, ensuring assistance is available whenever users need help. Support is provided primarily through a ticket-based system, where users can submit inquiries directly on the platform’s support portal. While live chat and telephone support are not available, the comprehensive help center and knowledge base cover a wide range of common issues and questions. The platform’s focus on digital channels ensures efficient issue resolution, though real-time assistance options could further improve the service experience.
You will need to confirm that the new device is indeed authorised in an email. This is similar to the security practices of Coinbase if you have used it before. Speaking of phishing attacks, the final flaw in any exchange security is of course the user. In the case of Bitpanda, they make use of two factor authentication procedures.
Bitpanda is generally known as a European broker for stocks, crypto, indices, ETFs, and precious metals. However, it is also an exchange that allows swapping of one cryptocurrency to another. To deposit funds into your Bitpanda account, start by clicking the “Deposit” button on the navigation bar at the top of the page. Choose the fiat wallet that corresponds to the currency you wish to deposit. Next, select your preferred payment method and enter the amount you want to deposit.
The platform accepts passports, birth certificates and proof of address. Passports from all countries are accepted as verification documents. ID cards are not universally accepted bar for several countries like Austria and Bulgaria. Yes, everyone who signups on the platform must complete KYC verification in line with AML5D laws in the EU. The exchange is also regulated by the Swedish FSA, Italian OAM, Bank of Spain, and German BaFin.
However, please be prepared to provide proof of your business’s legitimacy. Please note, we never charge website owners for reviews or reconsideration requests. This domain has been verified by the following legitimate services and organizations, confirming authentic ownership and proper email security configuration.
The data contained in this website may not be real-time and accurate. The data and prices on this site are not necessarily provided by the market or exchange, but may be provided by market makers, so prices may be inaccurate and differ from actual market prices. Namely, this price is indicative price only to reflect market trend, and is unfavorable for trading purpose. The provider of the data contained in the Website shall not be liable for any loss incurred by you as a result of your trading activities or reliance on the information contained in the Website.
Fractional stocks in Europe are always enabled via a contract which replicates the underlying stock or ETF (financial instruments pursuant to section 1 item 7 lit. d WAG 2018). They are also one of the most user friendly exchanges that we have covered recently and they seem to be relatively well regarded in the community. We really found the cash buying options to be quite refreshing especially given that many other exchanges are moving away from this. Which service you should use really comes down to your own preferences. While Coinbase has a much more advanced trading platform in Coinbase Pro, they have less coin coverage than Bitpanda.
However, recovery is achievable when handled professionally and urgently. Claim your profile to access Trustpilot’s free business tools and connect with customers. Also, besides login passwords, users have two-factor authentication (2FA) measures at their disposal. This feature requires users to approve each login and each transaction with an additional code sent to their email address or mobile phone number. If you’d like to challenge the trust score assigned, we’re happy to take a closer look.
There’s no record of any hacks in Bitpanda’s history, which is quite an achievement since the platform has existed for quite some time. The bitpania.com website implements data collection forms that may request personal information including names, email addresses, phone numbers, or other sensitive details. Users should verify the legitimacy of it and review privacy policies before submitting personal data. Bitpanda is Europe’s most popular service to buy and sell bitcoin and ethereum. Lastly, you can also monitor the price performance of a particular cryptocurrency by clicking on the “charts” tab. You can click on a chart that you would like to explore more in depth and it will give you a standard overview.
Too Much Fees
Nonetheless, there is no investor compensation scheme involved, which means that if Bitpanda goes bankrupt, you may lose all your money. Plus, Bitpanda is the sole counterparty to payment claims arising from OTC products. Bitpanda Stocks cannot be traded on stock exchanges or other trading venues. Fraudulent brokers often create websites or apps designed to look identical to real trading tools.
The exchange is one of the leading cryptocurrency platforms, with over 200 coins supported for deposit and withdrawal. Binance has received favorable reviews from the crypto community at large. Recently, the company collaborated with third-party companies such as Simplex and Banxa to allow credit card, wire transfer and other fiat purchases of cryptocurrencies. Overall BitPanda is one of the most impressive trading platforms that we have seen emerge from Europe. They are continuously improving the product, and adding new investment options. They offer easy purchase options for a wide range of digital assets, including the ability to invest in tokenized precious metals.
We accept commission from some of the providers on our site, and this may affect where they are positioned on our lists. This affiliate advertising model allows us to continue providing content to our readers for free. Now let’s take a look at the different services and features Bitpanda offers its users beyond simple trading tools. Bitpanda offers two trading interfaces designed for different types of users. The beginner interface is very simple, with no charts or advanced tools. You just choose the asset you want to buy or sell, enter the amount and confirm the order.
A small number of users have reported isolated cases of account breaches, which have raised some concerns. Our ratings do not constitute investment advice, but merely our personal opinion. You are welcome to use them as rough indicators and additional perspective. In the dynamic and fast-growing crypto sector, parameters can often change from one day to the next, so we cannot guarantee that the rating data is up to date. Therefore, please never use our ratings as an isolated basis for decision-making and not as a substitute for your own research.
Bitpanda is a versatile European platform catering to beginners with its user-friendly interface and diverse asset offerings, including cryptocurrencies, stocks, and precious metals. It stands out for its regulated environment and additional features like savings plans and a crypto debit card. However, slightly higher fees and limited altcoin options might be a consideration for more advanced users. Overall, Bitpanda is a strong choice for those looking for a reliable and accessible platform in Europe.
Bitpanda User Reviews
These features, along with the promise of instant transactions, project an image of a secure yet efficient trading environment. Bitpanda seems to deliver a sleek and intuitive user interface, a key characteristic of successful trading platforms. Its interface is lauded for being accessible to novices and veterans experienced traders alike, reminiscent of platforms such as Coinbase. Moreover, the Bitpanda app extends this experience to mobile users across various operating systems, achieving high user satisfaction ratings. Despite these challenges, user reviews often praise the ease of both registering and trading on Bitpanda, suggesting that the initial hassle may be worth the trouble for the security-conscious trader. It seems that for those willing to navigate the verification labyrinth, a user-friendly trading experience awaits on the other side.
Its combination of extensive asset selection, fee transparency, and high-security measures makes it a top choice for European investors. Bitpanda stands out as a secure and versatile trading platform for European investors, offering over 3,000 digital assets, including cryptocurrencies, precious metals, stocks, ETFs, and commodities. The platform’s adherence to European financial regulations, instant transactions, and extensive asset variety make it a competitive choice in the market. Its standout features include zero deposit and withdrawal fees, instant transactions, and high-security standards. Professional traders benefit from market-leading liquidity and advanced order types. Bitpanda Fusion’s aggregated order book ensures competitive pricing, while Bitpanda Broker simplifies trading with savings plans and staking options.
To conclude Bitpanda review, it is a user-friendly and advanced trading platform for European crypto enthusiasts. Beginners will appreciate the clear interface and easy buying process, while more experienced traders can leverage Bitpanda’s advanced tools like custodial wallet and crypto Visa card. In the end, Bitpanda is best suited for people who want a simple, regulated way to invest rather than an aggressive trading platform. It works especially well for beginners and long term investors in Europe who value security, a clean interface and the ability to hold crypto, stocks, ETFs and metals in one place. Its features, like separate trading interfaces and the Bitpanda Crypto Index, show a clear focus on making crypto more accessible without overwhelming new users. Does Bitpanda look like it might just be your platform of choice?
Spot markets and crypto indices are the main trading options on Bitpanda. Spot markets are found on the Bitpanda Pro, while the crypto indices are available on the main Bitpanda trading platform. You can also use Bitpanda to trade cryptocurrency CFDs and the platform stands as one of the best Bitcoin CFD brokers to consider. Bitpanda Crypto Indices offer a hands off way to invest in the broader crypto market.
It allows users to spend cryptocurrencies, stocks, or metals directly at retailers. Finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. While we are independent, the offers that appear on this site are from companies from which Finder receives compensation. We may receive compensation from our partners for placement of their products or services. We may also receive compensation if you click on certain links posted on our site. While compensation arrangements may affect the order, position or placement of product information, it doesn’t influence our assessment of those products.
The first step in trying to get your money back is to submit a withdrawal request. Although there is an unlikely chance of success with this step, this is something you have to do because you should keep the withdrawal request date and message and the Bitpania reply as proof. This proof might come in handy in the upcoming fight of getting your money back. Also, submitting a withdrawal request will show their true colors. Some of them will try to convince you that there is no reason to withdraw your money and some might even get angry at you. After this, they will perform one last trick on you, which is called the “paying taxes” scam.
Top 5 Exchanges
Most user funds are stored in offline cold wallets, reducing exposure to online attacks. All accounts are protected with mandatory identity verification, two factor authentication, and continuous monitoring systems designed to detect suspicious activity. Bitpanda is a Vienna-based fintech company founded in 2014 by Christian Trummer and led by CEO Eric Demuth.
We have also gathered many different perspectives from current and previous Bitpanda clients. Yes, Bitpanda is a fully regulated European platform, licensed under MiFID II, PSD2, and MiCAR, making it a secure and legitimate choice for EU-based crypto investors. Many Bitpanda Trustpilot reviews reflect its trustworthy reputation. Read our list of top no-fee cryptocurrency exchanges for cost-effective crypto trading and investing. Bitpanda prioritizes security by utilizing cutting-edge measures to safeguard user assets and data.
Bitpanda’s commission and fee structure is designed to be transparent and straightforward, catering to a wide range of trading preferences. After doing it, you just need to wait up to 30 minutes to get fully verified and start investing. This includes validating your identity (Video or photo-based ID verification), which typically takes a few minutes. Bitpanda employs a transparent fee structure, though costs can vary between the standard platform and Bitpanda Fusion.
We really like the offering of two platforms, a simpler and more intuitive one for beginners, and a professional one for more experienced traders, professional investors and institutions. Unfortunately for US-investors, Bitpanda prohibits US-investors from trading on its exchange. So if you are a US-investor and want to trade at Bitpanda, you’ll have to look elsewhere for one of the other top crypto exchanges. The Bitpanda Card is a Visa debit card that lets you spend your crypto, fiat, or metals directly from your Bitpanda account, with real-time asset conversion at checkout.
The entire friendship is staged to move the victim’s money to the scam platform. We use dedicated people and clever technology to safeguard our platform. If you’ve lost funds due to fraud, scams, or unauthorized transactions, Warran Reclaim Inc. is here to assist you. Our team of experts is ready to investigate, recover, and protect your financial interests. EToro uses a crypto brokerage mechanism similar to Bitpanda and has a fixed spread of 1% for every available digital currency. The spreads on Bitpanda aren’t fixed, which means they can vary and even get above 1% for some less popular coins.
Users should expect transparent costs breakdown during transactions. Bitpanda Pro’s advanced architecture provides detailed control over trading activities for an optimized market engagement experience. Bitpanda offers a smooth and adaptable process for both deposits and withdrawals, catering to the financial needs of its users.
Bitpanda supports 53 digital assets, among them BTC, ETH, Gold, and Silver. Bitpanda is available via the web-based app and mobile iOS and Android app. The platforms offer up to seven languages (English, German, French, Turkish, Spanish, Italian, Polish) and shows that they are targeting a lot of countries.